The role holder is responsible for the standardizing, maintaining and continuously improve quality management practices across technology unit. The role holder shall carry out his duties in accordance with the stipulated business policies and procedure.Defines the required Quality Plans covering the dimensions of Quality Management System.Sets the goals and objectives for the Quality function in line with the overall technology unit strategyStandardizes, maintain and continuously improve quality management practices across technology unitGoverns the Policies development activities carried out by the policy owner in aligning with STC corporate methodologies and approved mandates.Governs documented information within technology aligned with Corporate Governance and best practicesDefines TUs Business Process Governance and Management frameworks in alignment with STC Corporate Quality GD mandatesStandardize and continuously improve the operational excellence maturity framework of technology unit.Conducts regular QMS audits across technology unit and providing related compliances and corrective actions reportsParticipates in the development and implementation of theCorporate Quality General Directorate plans, in line with the corporate objectives as technology Representative.IdentifiesQuality Certification / Awards for Tech & Ops, Develop Plan, conduct Gap analysis and follow up on implementation to achieve the certifications / Awards
