Account Management & Sales Team Leader

The Saudi Tadawul Group was established in March 2021, following the transformation of the Saudi Stock Exchange (Tadawul) into a Holding Group structure. It is the parent company with a portfolio of four subsidiaries, which operate independently while benefitting from the integration and synergies between one another.The subsidiaries include: The Saudi Exchange, a dedicated stock exchange business, the Securities Clearing Center Company (Muqassa), the Securities Depository Center Company (Edaa) and Wamid – a new innovative applied technology services business, focused on providing innovation and nascent technologies to the capital markets industry through pragmatic innovation.The Group aims to advance the Saudi capital market’s infrastructure in line with global best practices, while reinforcing Saudi Arabia’s position as an emerging market leader, a technologically advanced and attractive global investment destination and the gateway to the MENA region.It looks to support with the successful delivery of Saudi Arabia’s Financial Sector Development Program (FSDP) objectives, as part of Vision 2030, to boost economic growth and diversify the economy.Key Accountability Areas:Daily Operations:Carry out daily operations assigned for the Department to comply with the Muqassa’s standardsPrepare timely and accurate functional reports to meet the requirements, objectives and standards of the Department and the Muqassa.Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner Account Management & Sales Key Accountabilities:-Lead the relationships & accounts of potential clients to support business growth.Handle customer issues and concerns in an accurate and timely manner.Develop timely solutions for client requirements.Conduct business reviews with clients on periodic basis.Improve and promote market awareness in order to support the impact of the new products and services to the market.Contact and follow-up on qualified clients for new opportunities.Promote the products & services to grow and maximize revenue potential.Plan and monitor sales forecasting, planning, budgeting and after sales activities with clients.Build comprehensive clients database and support CRM process.Identify improvement opportunities for sales process.Generate business analytics reports to support sales performance.Support sales opportunities to capitalize on investment and capitalize on prospectsAlign with Internal and external stakeholders for the development and launch of new enhancements to the market.Stay abreast of recent industry trends.Work closely with internal & external teams to understand the business needs and to explore opportunities for growth. Support the product development process including market research and benchmarking with international service providers in order to ensure quality and efficiency. People Management:Guide and assist employees by direct reports to perform their operations efficientlyProvide clear directions, prioritize tasks, assign & delegate responsibility, and monitor the workflowSupervise & evaluate employees’ performance with continuous feedback on their assigned targetsProvide development opportunities to maximize employee potentials and engagementsEnsure compliance with the STG objectives, policies, processes, and systems Governance and Resilience:Follow all relevant policies and procedures for the work to be carried out in a well-controlled and consistent mannerContribute to the identification of opportunities for continuous improvement of processes in terms of cost effectiveness and productivity enhancementPromote the implementation and adherence of policies and procedures to other employees within the organizationNote:4+ years of experience.The position under Muqassa Company