غير معلَن
Events Company is hiring agentsURGENT HIRINGKids Events experience is a plus (balloon decorator, face painter, etc)Requirements:• Fluent English• 2 – 3 years’ experience in call center (bookings)Soft Skills and Personality traits:• Ability to work and perform with minimum supervision.• Can work under pressure.• Excellent Administrative, Secretary and Customer Service Skills. • Excellent English Speaking, Writing and Reading Skills.• Knowledgeable in using MS Office (Word, Excel, PowerPoint and etc.,).• Knowledge in basic accounting terms.Duties and Responsibilities:• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Keeping records of customer interactions, transactions, comments, and complaints.• Communicating and coordinating with colleagues as necessary.• Providing feedback on the efficiency of the customer service process.• Coordinate with office and project team.• Basic accounting skills• Excellent verbal written skill in English• Mail drafting skills• Will be in charge of maintaining office operations through receiving and distributing communications, maintaining office supplies and equipment.• Schedule and confirm appointments and maintain calendars.• Perform other related work assigned from time to time.• Documentation.• Liaising suppliers and clients regarding inquiries, quotations and payments.