MADAA ALAHLAM GENERAL TRADING L.L.C
Position: Customer support RepresentativeNo. of Position : 15Team: CRM TeamLanguages: Tamil, Malayalam, Hindi Only…Gender: FemaleLocation: DubaiJob Description:We are currently seeking a professional Tele-caller to join our Customer Relationship Management (CRM) Team. As a Tele-caller, you will be responsible for effectively addressing customer queries and providing exceptional service.Key Responsibilities:Handle incoming customer queries and concerns in a professional and courteous manner.Provide accurate information about our products/services and address customer inquiries.Maintain a thorough understanding of our company’s offerings to assist customers effectively.Document and update customer interactions in our CRM system.Collaborate with team members to resolve complex customer issues.