Company Name : غير معلَن

Customer Service Administrator

مسؤول خدمة عملاء

غير معلَن

A Service Provider Company in Burjuman Business Tower, Dubai is urgently looking for a very intelligent Customer Service Administrator who will be actively engaging in Telemarketing . The ideal candidate will be responsible for speaking with clients over the phone everyday and will be closing sales deals over the phone as well as maintaining good customer relationships.As an effective Customer Service Administrator, you must be an excellent communicator with very good spoken English and have superior people skills. You must be comfortable in presenting products or services over the phone as well as be very confident in dealing with complaints and doubts. If you are that person then feel free to apply so that we can immediately contact you for interview..ResponsibilitiesContact potential or existing customers over the phone, by WhatsApp and by email to respond to their inquiries about company formations and other range of corporate services activities.Answer questions about the companies services.Ask questions to understand customer requirements and close salesTake and process orders in an accurate manner.Handle grievances to preserve the company’s reputationGo the “extra mile” to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationEnsure productivity is maintained by meeting call and revenue targets.RequirementsProven experience as an outstanding Customer Service AdministratorBachelor’s degree in any field.Proven track record of successfully meeting sales quota over the phoneAbility to learn about products and services and describe/explain them to prospects.Fluent in English, both spoken and written. Ability to speak any other language would be an added advantage.Excellent communication and interpersonal skills.Outstanding negotiation skills with the ability to close deals.

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