California Call Center
1. Answering questions about a company’s products or services.2. Resolving issues and troubleshooting technical problems.3. Handling customer complaints.4. Collecting and analyzing customer feedback.5. Receive emergency and non-emergency calls and record significant information.6. Address problems and requests by transmitting information or providing solutions.7. Prioritize calls according to urgency and importance.8. Enter data in the computer system and maintain logs and records of calls, activities, and other information.9. Some experience in sales, telemarketing and online advertising.