We are looking for a Customer Support Specialist to assist our customers.You will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.ResponsibilitiesRespond to client queries in a timely and accurate way, via phone, email or WhatsappManage large amounts of incoming callsIdentify client needs and help clients choose the right servicePreparing documents and reportsUpdating client databaseImproving overall client satisfactionQualificationsAt least 2 years of experienceExcellent communication and presentation skillsAbility to multitask, prioritize and manage time effectively
