Document Controller

Position OverviewJob Description:Coordinates project document and records management services for all aspects of a project from start-up to closeout. This includes providing on-demand request services to the Project Manager, delivery order managers, functional group leads, and staff. Ensures that document control system is administered and maintained in accordance with Parsons and client procedures.Specific ResponsibilitiesProvides technical guidance to lower-level staff assigned to the Document Control department. Prioritizes, assigns and monitors workload to ensure project deliverables meet schedule. Establishes clear/concise work standards and goals for staff. Provides training and development, reviews work produced, completes performance evaluations, conducts employee counseling, and takes corrective action as necessary.Resolves non-routine help desk issues and inquiries related to document controls (e.g., resolving access issues).Provides on-demand request services to the PM, delivery order managers, functional group leads, and staff. Some examples: (1) providing labor forecast reports to delivery order managers on anticipated document control support requirements; (2) creating/formatting customized electronic libraries in SharePoint for collaboration and document management.Identifies and coordinates document control resources to support program team members, and serves as a liaison to client counterparts.Administers and maintains mailbox traffic, electronic documentation, incoming record logs, project library, distribution lists, and permissions and security groups. Provides backup support to document control staff for processing daily incoming mailbox traffic. Maintains SharePoint libraries and the document control website. This includes the daily purging and archiving of process mail and help desk traffic from mailboxes.Performs qualify checks by sampling processed incoming traffic and help desk inquiries for accuracy and adherence to procedures, etc.Provides document control orientation briefing and materials to new hires.Provides training and guidance to document control staff and program team members on use of software tools and resources. Conducts informal lunch-time training sessions on use of the program’s forms and templates.Conducts goal plan review meetings with staff.Establishes document control responsibilities for delivery order start-up, close-out, and prime contract close-out.Performs other responsibilities associated with this position as may be appropriate.Key RelationshipsSupervision Received – Project Manager; Mgr, Document ControlsSupervision Given – Lower-level Document Control Staff (technical guidance only)Internal Contacts – All Employees on ProjectExternal Contacts – Client Representatives; SubcontractorsEducation/ExperienceHigh school diploma (or equivalent), and typically 12+ years of related work experience with at least typically 8+ years in document controls (or an equivalent combination of formal education and work experience). Membership and/or certification in EMC (Enterprise Content Management) and/or ARMA (American Records Management Association) is preferred.Skills/CompetenciesKnowledgeable of document control work processes and utilization of electronic systems for document management, as well as corporate procedures related to document management.Ability to perform in a lead capacity, excellent written and oral communication skills, and a thorough knowledge of industry practices and company policies and procedures are required. Must also possess a thorough knowledge of database concepts, project-related software, and the ability to train others in its use.Minimum Clearance Required To StartNot Applicable/NoneParsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran