Head of Foodics Capital – Commercial

About FoodicsProudly voted the best place to work in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 with headquarters in Riyadh and offices in the United Arab Emirates, Jordan, Kuwait, Egypt, Pakistan and Netherlands.We provide a cloud based point-of-sale SaaS ecosystem with tools that help F&B and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third party apps.Foodics’ originated in Saudi and is undergoing rapid expansion across MENA, Pakistan and Africa, servicing over 20,000 stores. We pride ourselves on recognising and retaining talent while promoting creativity and efficiency, so we are constantly looking for people to help shape and be a part of our bright future!Our Purpose: To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performanceOur Vision: To be the most trusted one-stop-shop software & financial platform for restaurantsOur Mission: to empower every person who contributes to the success of a restaurant business and provide finance to fuel its growthAbout The JobWe are hiring for the role of Head of Foodics Capital – Commercial. A commercial-savvy professional who will provide effective leadership and management of Foodics Capital product, and guarantee its growth, efficient operation and long-term sustainability. “Foodics Capital” is a micro-lending arm that offers Shariah-compliant loans to small F&B businesses, with the aim to revolutionize SME lending, through offering faster and more flexible lending options than most of such in the region.You will play an important role in product commercial growth, enhancements, risk management and lending decisions for qualified clients, building product strategy, overseeing all microlending related strategies, staff and operations. You will be accountable for identifying and validating lending project, planning, forecasting, allocating, reallocating, coordinating, controlling, monitoring and reporting capex execution, identifying any deviation and taking corrective action, which in turn, shall increase product profitability and/or save cost based on insights from KPI’s and benchmarking exercises.This role offers unique exposure to core business areas, collaborating closely with our key internal players (Product, Expansion, Sales, Legal teams, and Top Management) and our high-value merchants & partners. In short, make sure the product is launched successfully with a well thought off strategy!If you’re someone who has solid experience in commercial product management in a financial related industry, Hop on, apply NOW! Key ResponsibilitiesDesign viable Foodics Capital overall business plan, develop and review metrics over capital allocation, generation, utilization and performance, ensuring the alignment with Foodics strategy and the vision set for the productEnsure that Foodics Capital plans and targets are achieved, variances (if any) are properly identified and explained, and correction actions are taken. All operation policies and procedures are applied consistently, uniformly and in compliance.Drive product research to understand future impacts on product offerings and production on targeted market and customers, which may result in constant revisions for microlending options and products Regularly create operational reports including competitors and clients’ feedback/concerns and service delivery insights to come up with recommendations for improvement.Lead identification of opportunities for product improvement and growth based on market and customer insights, and work with tech team to identify and develop new winning products and solutionsAct as a liaison between a third party financial lending institution and the internal team, and the clients to make sure the process is going smoothly and clients are well supported and managed Partner with Sales and Customer Success Managers to deliver white-glove service for the Foodics Capital process. This includes joining our restaurant merchant calls to gain clarity on business model risk or financial statementsBuild and maintain effective relationships with related partners, staff, clients and other local microfinancing institutes.RequirementsBachelor’s degree in business administration, marketing, finance, or related field; master’s degree is a plus7+ years of experience in similar role – ideally in tech/financial related industries – underwriting merchant processing or commercial lending Experience with preparing concise written assessments and delivering clear oral presentations for senior team A creative thinker with strong analytical skills that is able to take a holistic approach in deriving a recommendationOrganized and detail-oriented, with the ability to multitask a variety of merchant reviews at onceKnowledge of microlending and fund management legislation in Saudi arabia is a plus Someone who appreciate the use of technology as a key driver of organization efficiencyFluency in English. Arabic is a plusBenefitsWe offer a people-focused culture that fosters inclusion, diversity, innovation, and a flexible work setup: remotely, in-office, and hybrid models.A performance-based company that offers 30 calendar days of vacation, 30 days of work from anywhere, excellent career advancement opportunities, and lucrative compensation, including bonuses and company shares potentialWorking in a hyper-growth environment, you will enjoy numerous learning and career development opportunities.Accelerated learning opportunities – attending training, conferences, and events as neededAn excellent opportunity to grow and work with the most amazing people in the industryBeing part of an environment that offers challenging goals, autonomy, and mentoring creates incredible opportunities for you and the company.Disclaimer: here at Foodics, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. All employment is decided based on qualifications, merit, and business need. Foodics is proud to be an equal opportunity workplace and is an affirmative action employer