Sales Advisor

Job Responsibilities:Process inquiries, quoting standard prices, delivery information and other standard correspondence related to complaints, deliveries, terms, order changes, service and related matters to close the negotiation initiated by the sales teamExecutes daily sales activities and efficient sales process by engaging and coordinating business plans determined by the specific portfolio management following the standard sales proceduresPerforms sales activities to ensure that the specific portfolios of business performances are met by following stipulated action in conjunction with the portfolio management, whenever requiredResponsible in identifying and meeting customer needs and ensuring customers are satisfied by providing efficient service and recommend products that will best satisfy them through Guest First mindset and initiative and performing essential obligations as per the contract of employmentMeet with the Sales Supervisor for updates on product knowledge, resolution of complaints and upgrading of sales strategies through regular discussion and sharing information to enhance confidence and performanceAttends dialogue with Sales team to discuss and discuss sales target issues, customer complaints and improvement opportunities through regular team meetingsReceives customer complaints that require support from the Sales team and resolve them immediately as possible to maintain customer satisfactionFollow up with Accessories Department on additional accessories requested by customers by following up with the accessory salesman to meet customer needsCoordinate the invoicing and payments process by following to the standard operating procedures in order to complete the transactions in accurate and timely mannerResponsible to know the standard of financing to help the customers in making arrangements for loans or payments and ensuring that payments are completed and timely processedSubmits daily sales performance report to the Sales Supervisor for consolidation, review and appropriate action of the business portfolio managementSend vehicle registration form and invoice to Sales Coordinator to expedite vehicle release to the customerPerforms documentation procedures in legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the businessJob Qualifications:1 to 4 years of experience in similar Sales roleBachelor’s degree holder or equivalent degreeThe job requires advanced knowledge of principles and processes for providing customer and personal servicesTime ManagementActive LearningStress ToleranceCommunication and Problem Solving