Sales Associate ( Retail Luxury Perfume)

Sales Associate ( Retail perfume and Cosmetics )

• Sales – Responsible for:

Meeting or exceeding personal sales per hour goals

Being a role model and demonstrating excellent selling skills and customer service

Executing successful promotions and special events/pre-sells

Driving sales through customer clienteling

Work with store management to optimize business to business

Achieving assigned sales target

Identifying and reducing shrinkage in area

• Customer Service – Responsible for:

Thanking each customer by name following a purchase

Handling each transaction efficiently and accurately

Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)

Building customer clientele base

Recording and protecting personal identifying customer information

• General Responsibilities:

Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements

Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department

Ensuring timely set-up including signage for promotional events

Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, Maintaining vendor professional dress standards (uniforms) and appearance

Cooperating with fellow associates and management

Complying with store policies concerning attendance, tardiness, and associate handbook

Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.

Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate