SUPERVISOR – Utilities

• Carry out and ensure planned preventative maintenance (PPM) is completed on all relevant equipment daily, weekly, monthly and as planned • Manage and supervise the daily activities of team. Ensure optimal use of manpower and resources • Oversee and carry out the installation, maintenance and repair of a wide range of equipment • Respond to all reactive maintenance within the specified service level agreements • Preparation and submission of quotations and estimates. Liaise with technicians to ensure accuracy of quotations and estimates • Respond in a prompt and efficient manner to all reactive issues and help desk requests • Report to manager on job progress and issues on a daily basis • Accurate monitoring on a daily basis of hours booked and clocked hours • Arrange for site inspection from time to time to monitor standard of work and completion schedule • Coordinate with other teams ensuring satisfactory completion of all work requests • Flexibility to work to shift patterns as and when required. Flexible availability for 24/7 rostered standby duties and emergency call outs • Administration and clerical responsibilities as required by job • Strong customer service focus • Maintain a safe place of work. Immediately notify the manager of any safety issues or concerns • Carry out, to the best of your ability, all tasks assigned by the management • Always maintain a clean and tidy appearance. Uniform must be worn and should be clean and in a good state of repair • Develop, lead, motivate and inspire a professional team enabling them to meet both personal and business targets. Provide clear operational direction and support to team • Monitor and evaluate performance levels of employees. Proactively identify opportunities to improve performance Indicators • Strong teamwork ethic and promotion of customer service excellence • Demonstrate leadership and management • Proactively manage and take ownership of issues. Seek equitable and creative solutions to problems • Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information Technology, Procurement, Operations) which include compliance with all applicable rules and regulations of the local labour law