Telesales agent

Sales Management · Assists in drawing up the sales plan annually with the line Manager.· Keeps a record on former, existing, potential clients and a profile of each of them.· Fulfilling the monthly and yearly sales target.· Prepares a tentative monthly schedule to record all sales and other related activities for the preceding month.· Records the statistics of his/her sales accounts.· Keeps himself/herself well informed about the operations especially in key departments· Ensures that all complaints are reviewed, investigated and follow-up action is initiated.· Maintains a close working rapport with professional people, the press, media, employee, clients and companies who are potential existing and current supporters of Neoleap. Governance and Resilience · Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner· Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement· Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions Daily Operations · Follow daily operations relating to the job to ensure work continuity· Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards · Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner