Operations Manager

bayt.com

الوصف الوظيفي

  • Manage and direct the organization towards its primary objectives, based on profit, growth projections and development of new business and expansion of scope of business.
  • Define, develop and execute visions and strategies for the country, including business planning and budgeting.
  • Manage the daily business according to the agreed operating principles of the business and relationships with the missions.
  • Establish business priorities to meet customer requirements.
  • Drive continuous improvement in productivity.
  • Organize, coach, challenge and develop staff.
  • Maintain the highest level of customer satisfaction and the lowest rate of customer defection without sacrificing profitability.
  • Continuously refine and improve the quality of customer interaction, satisfaction and retention by working towards improving standards, providing the best facilities and the highest technical skills.
  • Analyzing sales figures and forecasting future sales volumes to maximize profits
  • Manage an efficient balance between transactional operations and value added sales functions.
  • Updating colleagues on business performance, new initiatives and other pertinent issue
  • Increase VAS revenue month over month
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