Training Officer

Responsibilitiesidentify training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departmentsdesign and expand training and development program based on the needs of the organisation and the individualwork in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board levelconsider the costs of planned programmes and keep within budgetsplan and assess the ‘return on investment of any training or development programmedevelop effective induction programmes for new staff, apprentices and graduate traineesmonitor and review the progress of trainees through questionnaires and discussions with managersdevise individual learning plansconduct appraisalsproduce training materials for in-house coursescreate and/or deliver a range of training using classroom, online and blended learningmanage the delivery of training and development programmesensure that statutory training requirements are metevaluate training and development programmesamend and revise programmes as necessary, in order to adapt to changes occurring in the work environmenthelp line managers and trainers solve specific training problems, either on a one-to-one basis or in groupskeep up to date with developments in training by reading relevant journals, going to meetings and attending relevant coursesresearch new technologies and methodologies in workplace learning and present this research skillsinterpersonal skills that enable you to work with people at all levels of an organization, motivate others and change people’s attitudes when necessarywritten and spoken communication skills that allow you to inform and advise others clearlypresentation skillsa strong customer-focused backgroundproblem-solving and negotiation skillsinitiative and the ability to offer new ideasstrong teamworking skills and a collaborative approach to learning, both face-to-face and remotelyorganisational and planning skills to manage your time and to meet deadlines and objectivesgood time-keeping skills and the ability to multitask to enable you to effectively manage training schedulesproactive, enthusiastic and innovative approach to workpersonal commitment to improving your own knowledge and skills and a passion for continuing learning and developmentcommitment to equal opportunities and diversityJob qualificationsBachelor’s degreeMin of 3 years of related experience, working in the field of F&B is a plusStrong verbal & written communication abilities